Superior Service Air Conditioning and Plumbing is looking for an experienced CSR/dispatcher. HVAC and plumbing knowledge a plus not but required.
**Requirements needed in order to be considered for this position:
-Requires a clear understandable speaking voice.
-Requires a high school diploma.
-Previous dispatching/customer service experience.
-Excellent verbal, written communication skills.
-Able to use a computer and other general office equipment.
-Accurately capture and enter data into existing database.
-Experience and utilizing judgment in order to plan and accomplish goals.
-Follow up and follow through with technicians and customers to help maintain good customer relationships.
-2-4 years of experience in service dispatching or related field ideal.
-Able to sit for extended periods.
-Familiar with St. Augustine and Jacksonville
-Performs related work as required.
**Ideal candidates will have the following customer service related skills:
-A professional, courteous, and caring telephone manner.
-Patience and endurance to sit behind a desk all day.
-Able to handle the urgency of each task, and work in a high-stress position, while making each customer feel they are your most important customer of the day.
-Be detail-oriented with the ability to multi-task.
-Basic computer skills, including proficiency with Microsoft Outlook, Excel and Word.
-Strong interpersonal skills such as, communication, problem solving, and organizational.
-General office duties to include filing, sorting, answering phones, greeting customers, etc.
**What We Offer:
-We offer a great work environment
-Health Insurance (WE PAY 50% of YOUR Health Insurance!!!)
-7 Paid Holidays
-On Going Training, etc...
-A fun and exciting place to work!
This position is full time, Monday-Friday, 8-5.
Pay is based on experience.
Please email your resume to be considered for this position.
**WE ARE LOOKING TO FILL THIS POSITION ASAP!!**